Setting Up Email on Your Hosting Account

Every shared hosting plan includes email — you can create mailboxes at your own domain (you@yourdomain.com) and send/receive from any standard mail client.

Create a mailbox

1. Sign in to cPanel.
2. Open Email → Email Accounts.
3. Click Create, enter the address (you@yourdomain.com), and set a strong password.
4. Choose a mailbox quota or leave it unlimited.
5. Save.

The new mailbox is immediately available via webmail at https://yourdomain.com/webmail.

Connect a mail client

From the Email Accounts screen, click Connect Devices next to the mailbox. cPanel shows the IMAP, SMTP, and SSL settings to copy into Apple Mail, Outlook, Thunderbird, or your phone's mail app.

Recommended:

• IMAP (not POP3) so messages stay on the server and sync across devices.
• SSL/TLS on both IMAP (port 993) and SMTP (port 465 or 587).

Make sure email lands in inboxes

To improve deliverability, add three DNS records:

• SPF — TXT record listing servers allowed to send as your domain.
• DKIM — cryptographic signature, generated automatically by cPanel under Email Deliverability.
• DMARC — TXT record telling receiving servers how to treat messages that fail SPF/DKIM.

Open Email → Email Deliverability in cPanel — it shows which records are set correctly and which need fixing, with copy-paste-ready values.

Forwarders and aliases

Use Forwarders to point sales@yourdomain.com at a real mailbox. Use Email Routing to switch between local cPanel mail and an external provider like Google Workspace or Microsoft 365.

For a deeper guide, see our blog post Why You Need a Custom Domain Email.