Invoices and Payment Methods

This guide covers how invoices work, the payment methods we accept, and how to download or pay an invoice.

How invoicing works

For each renewal we generate an invoice 14 days before the due date and email it to your billing contact. If you have a saved payment method with auto-pay enabled, we charge the card on the due date and mark the invoice paid automatically.

If auto-pay is off, you receive payment reminders and can pay manually from the dashboard.

View and download invoices

1. Sign in at manage.maxinames.com.
2. Open Billing → My Invoices.
3. Click an invoice number to view the details and download a PDF.

Accepted payment methods

• Major credit and debit cards (Visa, Mastercard, American Express).
• PayPal.
• Bank transfer / SEPA (for accounts in eligible countries).
• Account credit (top up in advance and apply automatically).

Manage saved payment methods

1. Open Billing → Payment Methods.
2. Add a new card or PayPal account.
3. Set the default payment method — this is what we charge for renewals.
4. Remove cards you no longer use.

Tax / VAT and invoice details

If your business is VAT-registered, add your VAT number under My Profile → Billing. We apply the correct tax treatment based on your country and VAT status, and your VAT number appears on every invoice.

Common questions

• Can I change the address on an issued invoice? Yes, contact support — we can re-issue the invoice with corrected details.
• Can I pay one invoice with multiple payment methods? No, but you can apply account credit and pay the remainder by card.
• Where is the receipt? The PDF invoice doubles as a receipt once it is marked paid.